Product Name:
Wholesale OEM Socket Switch
Production Line
Quality Control
Certifications
One Stop Solution
Project Cases
Company Information
FAQ
1. How about the quality of YEKALON lighting products? What are the relevant certifications?YEKALON lighting products have professional production equipment testing, modern assembly line production, reasonable aging inspection, formal safety regulations issued by the organization certificate.Most of YEKALON lighting products, such as light source LED chip, drive power supply, wires and main materials, have been certified by CE ano RoHS, and some products have been certified by ETL, CETL, SAA and CB. Furthermore each lighting product is marked with "YEKALON".2.YEKALON lighting product delivery period, place of delivery and warranty period? Generally, the production cycle of apartment civil lighting products is 25-35 days;The production cycle of lighting products in hotels, offices and shopping malls is 30-40 davs. The place of delivery is quangdong province.According to the requirements of the project, the products we provide have 2-5 years of quality assurance and service.3. Do I need to reserve spare parts for the purchase of YEKALON lighting products? According to individual or project use demand, general, individual residence use, suggest extra preparation 2%-3% spare goods; General engineering project use, the proposal extra preparation 4%- 5% spare parts.4.What should we know before using the product?Before using the product carefully observe the product label, confirm IP protection level voltage input range.Before placing an order, emphasize the use of dry and wet area anc area voltage to avoid unnecessary damage and loss.In order to ensure a more appropriate use and experience of the product, it is recommended to make sample confirmation before placing a bulk order.5.During the warranty period, how will the customer deal with product failure or general product failure?f the product visible flicker, the brightness obviously darkens, the electrified rear light is not bright... Wait, seek professional electrician to check switch, circuit, interface termina first, check product drive power supply again.If the product becomes normal after the replacement of the driving power, the replacement of the driving power can be;lf the driving power still cannot be used normally after replacing, a new product needs to be replaced.Finally, please prepare the defective products, photos and videos, and then call our customer service hotline, or through E-mail. WhatsApp. WeChat.. We will arrange a specialist to serve you as soon as possible6.In addition to providing lighting products, what other products or services can you provide?Our company can also provide product customization, packaging customization, field measurement, solution desian, field construction and other services. For details. please log on our official website http://www.yekalon.com/, refer to one-stop project solution, or call our customer service hotline, or through E-mail, WhatsApp. WeChat.. WVe will arrange a specialist to serve vou as soon as possible.