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Our Services
Customization services
ODM Service: We can produce packaging machines according to your needs.
OEM Services: You can set your LOGO and nameplate in touch screen programs or on machines
2. installation:
1) We provide video and instruction manual to show the installation process of the packaging machine.
2) Free installation training.
3) Engineers can be sent to the buyer's factory to install packaging machines and provide training services.
3. After-sales service:
1) One-year warranty.
2) During the warranty period, any non-man-made parts will be damaged and replaced free of charge.
3) After the warranty period, replacement spare parts will be provided at a certain cost.
FAQ
Q1: How to find a packaging machine suitable for my product?
We will recommend the packaging machine that best suits you based on the information you provide to us.
1. Tell us what kind of product you are packaging.
2. Bag/pouch/bag size (length, width) required for product packaging.
3. The weight of each bag you need, and the style of the bag.
Q2. How do we determine the quality of the machine after placing an order?
Before shipment, we will check the quality of the machine several times.
In addition, you can send someone to the factory for quality inspection.
Q3. After we send you money, we are worried that you will not send the machine to us?
We can use Alibaba Trade Guarantee Service to guarantee your funds and guarantee the on-time delivery and machine quality of your machines.
Q4. Can you briefly describe the entire transaction process?
1.Sign the contract
2. Arrange 30% deposit to our factory
3. Factory arranges production
4. Inspection and testing machine before transportation
5. Inspection by customer or third party agency through online or on-site testing.
6. Pay the balance before shipment.
Q5: Will you provide delivery service?
Yes. Please let us know your final destination so that we can give you a more accurate quote.
Q6: Is there technical support?
Yes